Terms of service

Overview

This website is operated by Nookwell, a sole proprietorship based in Colorado, United States. By visiting the site or buying something from us you agree to these terms. Please read them together with our shipping policy, refund policy and privacy policy.

Products and accuracy

We do our best to describe every product accurately, including materials, dimensions and colours. Colours can look different on different screens and hand-finished items can vary slightly. If a product arrives materially different from its description, our refund policy applies. We may correct errors, update information or discontinue products at any time without notice.

Pricing and payment

All prices are in US dollars and exclude any applicable sales tax, which is calculated at checkout. We reserve the right to change prices at any time. If a product is listed at an incorrect price because of a typographical error, we may cancel any order placed at that price and will refund you in full.

Orders

Placing an order is an offer to buy. We may decline or cancel an order for any reason, including suspected fraud, unavailable stock or pricing errors, and will refund any payment taken. Orders are limited to quantities suitable for personal use. You are responsible for giving us an accurate shipping address and email so we can deliver and contact you.

Shipping and returns

Delivery times shown on product pages are estimates, not guarantees. Our shipping policy and refund policy set out what happens if an order is late, lost, damaged or not wanted.

Your account and conduct

You agree not to use the site for anything unlawful, to interfere with its operation, or to submit false information. We may refuse service to anyone at any time.

Reviews and submissions

If you send us a review, comment or photo, you give us permission to use it in connection with the store. We only publish reviews from verified purchasers and never post or pay for fabricated reviews.

Intellectual property

The content of this site, including text, images and layout, belongs to Nookwell or its licensors and may not be copied for commercial use without permission.

Limitation of liability

To the fullest extent permitted by law, Nookwell is not liable for indirect, incidental or consequential damages arising from your use of the site or products. Our total liability for any order is limited to the amount you paid for it. Nothing in these terms limits rights you have under consumer protection law that cannot be waived.

Governing law

These terms are governed by the laws of the State of Colorado and applicable US federal law.

Changes

We may update these terms from time to time. The version posted on this page at the time of your order applies to that order.

Contact

Questions about these terms can be sent through the contact page.